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Variable Product Dropdown to Text Swatch not Working

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #583054

    bishalstha76
    Participant

    Hi,

    I have variable product created with the attributes set as text swatch.
    So this is old one I created and it is working fine: https://roxyaquarium.com.au/product/240cm-x-60cm-x-70cm-1008l-aquarium-fish-tank/

    This one however is not working: https://roxyaquarium.com.au/product/red-sea-reefer-g2-250/

    I have tried in different browser, server level cache has also been cleared but it is just not working. Please help.

    #583131

    Hello,

    You need to enable the Text swatch option for terms https://prnt.sc/XpZFG2xqUay8 from Products > Attributes.

    Please follow this guide:
    https://xtemos.com/docs-topic/variable-products-and-swatches/

    Best Regards.

    #583193

    bishalstha76
    Participant

    Hi,

    Yes the options are enabled already. Could you please check with the details I provided yourself? Please let me know what can be done. It is already enabled.

    #583294

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.5.2 RELEASED” and update the required plugin and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution. Also, confirm the permission for plugin deactivation. As soon as we complete the testing we will enable it all back.

    Best Regards.

    #583325

    bishalstha76
    Participant

    Hi,

    I was updating the plugins and the website has crashed. I updated theme first. Then from required plugins update, I installed elementor, and woocommerce. The website crashed after installing woocomerce. I was talking with the hosting and this is what they said to tell theme developer:
    ________________________
    Fatal error: Uncaught Error: Call to undefined function is_woocommerce() in /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/app/themes/woodmart-child/functions.php:14 Stack trace: #0 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/wp-includes/class-wp-hook.php(326): order_by_stock_status() #1 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/wp-includes/plugin.php(256): WP_Hook->apply_filters() #2 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/wp-includes/class-wp-query.php(2950): apply_filters_ref_array() #3 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/wp-includes/class-wp-query.php(3824): WP_Query->get_posts() #4 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/wp-includes/post.php(6186): WP_Query->query() #5 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/app/themes/woodmart/inc/helpers.php(747): get_pages() #6 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/app/themes/woodmart/inc/helpers.php(761): woodmart_tpl2id() #7 /home/831532.cloudwaysapps.com/sfpusfrfdg/public_ht in /home/831532.cloudwaysapps.com/sfpusfrfdg/public_html/app/themes/woodmart-child/functions.php on line 14
    _____________________________________________________
    WEbsite is down at the moment. Please let me know what we can do

    #583333

    bishalstha76
    Participant

    Hi,

    So the website crashed when I was installing the woocommerce. We were going to try to deactivate the woocommerce plugin to check if that could fix, but the plugin was already deactivated. Upon activating the plugin, the website started working. Just wanted to update you on this.

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    #583413

    Hello,

    Now I have checked your site and your site is working fine. Also the text swatches are working fine on your site. Check back your site and check the issue.

    If you have any questions feel free to contact us.

    Best Regards.

    #583476

    bishalstha76
    Participant

    Hi,

    Yes its working now thank you for your help.

Viewing 8 posts - 1 through 8 (of 8 total)

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