variable product not adding to cart

Hi

What is wrong with variable products in our site?

please check that

* Please don’t share anything here in public

On our main site, we have problems
this is url
(that site is staging)

Hello,

But on the staging site, it works, could you please replicate the same issue on the staging site so I can investigate it?

I await your response.

Kind Regards

Hi

Yes, Now it works because after I submit this ticket, I rest theme settings
now please log in here (2 sites, staging, and main site)

Please don’t change anything on the main site, just find the problem and if fixing will not affect any other settings, go ahead and fix it, but if you see you need deactive plugins or resetting theme settings or … just tell me here and let me do that

nothing?

And you have disappeared!

Hello,

Sorry for the delay.

Leave only these enabled on the live site:

Woodmart Core
WooCommerce
Elementor
Enable the parent theme
Clear the server cache

Then check how the variables products work. I await your response.

Kind Regards

I did that before, 3days ago, I tested it
Also, I enabled the storefront theme and it worked on that, but not work in woodmart theme.
I can copy theme settings to subdomain and you can see that is not working on that site

at the moment right now I cannot disable all plugins, this is not a testing site
only at the middle of night, we can test, but we test it before

Hello,

Can you make a whole copy of the live site and move it to the staging platform (with the same issue) so we can make tests there?

Kind Regards

now it is not working
check the link in private box you can see that

@Luke Nielsen

Are you alive?
what type of this support is?

Are you alive or dead?
what type of support is this?
you ask for login and vanished for 3days!

Hello,

Sorry for the inconvenience but we are not working on the weekends which is why the reply was late.

Trying to access the staging site but there is an issue related to the server – https://prnt.sc/MJqih6sJQUKi

Let me know how I can access it. Thank you for your time.

Kind Regards

This time June 14, 2024 at 5:48 pm was weekend? if yes, why did you send me this time June 14, 2024 at 4:20 pm?

now check agin, when you finished, put the site under maintenance again

[Luke Nielsen]

Hello,

Sorry, it was the end of the working day (at 5:48) that’s why I didn’t have time to recheck the topic.

Now the site works but the product page could not be found on the server

I await your response.

Kind Regards

• This reply was modified 1 week, 2 days ago by Luke Nielsen.

First remove the image, how many times I must tell you?
second: it just needs to save the permalink to show the front side of website, basic of WordPress knowledge

now the product is working
check

Hello,

Turn off the “Load JS Deferred” option in the settings of the Lite Speed plugin, clear the cache and recheck the issue.

https://prnt.sc/tPZNo2x73IhB

On the staging site, it solves the issue.

Kind Regards

Turn of the litespeed plugin
It is not related to cache
We check that before

It is theme problem
This is staging site
You have access to site and host
Do whatever need and fix that issue and give me the report

Don’t waste my time
Its been a week you are working on it

Hello,

I have uploaded a video to the Media in your staging site, in the video you can see that the issue is related to the LiteSpeed plugin.

https://prnt.sc/5iczhR8gyYcp

Kind Regards

Yes you are right, it seems this is the problem with LiteSpeed
I will talk to them,

But I disabled that plugin from my site, I mean main site, but nothing changed until I changed the theme to woocommerce default theme

Why?

tonight I will change something in main site and let you know about it

Hello,

It seems the issue might be related to the server cache or some other plugins could affect it additionally.

Thank you for your time and assistance. Have a great day!

Kind regards

check those urls in Mozilla
the price dos not have a line on it, why?

Hello,

There is no line due to your custom CSS – https://prnt.sc/AYFax7r3Z074, https://prnt.sc/u8xd3kryg5t_

Remove it and recheck the issue.

Kind Regards

Hi
Check this https://xtemos.com/forums/topic/text-decoration-for-del-price/
I did what your college told me for del price and now it is not showing in mozilla

Hello,

Additionally, add the code below into the “Global Custom CSS” area in Theme Settings -> Custom CSS.

.price del .woocommerce-Price-amount {
	display: inline-block;
}

Clear the cache and recheck the issue.

Kind Regards

[Author]

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