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Variable product not working

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • July 30, 2017 at 4:22 am #16979

    boathut
    Participant

    Hi

    Please see attached link. I cant get the variable colour options to work – it keeps saying to select an option. I have watched the video and it does not provide any insight to my issue.

    July 30, 2017 at 9:27 am #16983

    Artem Temos
    Keymaster

    Hi,

    Could you please send us your admin access so we can check what is wrong?

    Thank you

    July 30, 2017 at 10:08 am #16987

    boathut
    Participant

    Details below.

    July 30, 2017 at 10:12 am #16988

    Artem Temos
    Keymaster

    Sorry, but it seems to be not an admin access.

    July 30, 2017 at 10:38 am #16989

    boathut
    Participant

    Sorry, Try it now.

    Thanks

    July 30, 2017 at 10:42 am #16990

    Artem Temos
    Keymaster

    Could you please try to download the latest archive with the theme from Themeforest and replace the file js/theme.min.js with the new one. It seems to be broken at the moment.

    July 30, 2017 at 10:47 am #16991

    boathut
    Participant

    where is js/theme.min.js located?

    July 30, 2017 at 10:49 am #16992

    Artem Temos
    Keymaster

    It is located in the theme folder.

    July 30, 2017 at 11:14 am #16993

    boathut
    Participant

    Hi

    I have uploaded the new version. I dont think I did it right.

    Nothing has changed.

    July 30, 2017 at 11:15 am #16994

    Artem Temos
    Keymaster

    OK, if it doesn’t help, try to disable JS minification in Theme Settings -> Performance.

    July 30, 2017 at 11:23 am #16995

    boathut
    Participant

    HI,

    I have disabled all minification and it still does not work.

    July 30, 2017 at 11:24 am #16996

    Artem Temos
    Keymaster

    Please, check how it works now.

    July 30, 2017 at 11:26 am #16997

    boathut
    Participant

    Great it works – what did you do?

    July 31, 2017 at 8:26 am #17003

    Artem Temos
    Keymaster

    We just disable JS minification in Theme Settings -> Performance.

    Regards

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Viewing 14 posts - 1 through 14 (of 14 total)