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Variable Product Swatches not showing up after customization
- This topic has 9 replies, 2 voices, and was last updated 6 years ago by
Elise Noromit.
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AuthorPosts
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October 9, 2019 at 5:35 pm #149336
cocreareParticipantHello! Woodmart theme is not showing “clickable” swatches for variable products. It only displays a table with the variations, but not buttons/dropdowns allowing clients to choose them before adding the product to quote.
I’ve already tried deactivating all third party plugins, followed all the steps into creating news swatches etc.
Still nothing.
The theme alone, freshly installed and without the customizations shows the swatches perfectly, but the currently website is not showing.
Attachments:
You must be logged in to view attached files.October 9, 2019 at 8:04 pm #149345
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please disable showing attribute table in the short description of the product. You can find this option in the Theme settings > Product page > Show/hide elements.
Best Regards
October 10, 2019 at 1:07 pm #149459
cocreareParticipantHello!
Still nothing 🙁Attachments:
You must be logged in to view attached files.October 10, 2019 at 6:30 pm #149513
Elise NoromitMemberHello,
Please provide the site admin access to the private area as well as the product URL with the problem I shall check the issue.
Best Regards
October 11, 2019 at 1:23 pm #149668
cocreareParticipantSure!
October 11, 2019 at 8:59 pm #149711
Elise NoromitMemberHello,
You do not have any variable products, that is why there is no swatches. https://prnt.sc/pi4foa
Please read and follow the instruction provided here to confirm swatches: https://xtemos.com/docs/woodmart/variable-products-swatches/
Best Regards
October 15, 2019 at 6:22 pm #150283
cocreareParticipantHi!
Variable product made, but still no changes :/October 16, 2019 at 6:37 am #150347
Elise NoromitMemberHello,
Please make the full backup of the site and update the theme and all the related products. Please take into consideration the suggestions provided here: https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/
As soon as you update the theme and plugins, deactivate the plugins not related to the theme.
Best Regards
October 16, 2019 at 2:36 pm #150493
cocreareParticipantHi!
All done!
I’ve updated the theme and all plugins that aren’t on this list of required (and optional) plugins are now deactivated.But it’s still not working though 🙁
October 17, 2019 at 12:16 pm #150693
Elise NoromitMemberHello,
Please disable the catalog mode http://prntscr.com/pkhm6c
Catalog mode does not allow to show variations regardless of the theme.
Best Regards
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