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Variable products not working

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  • #120272

    kares
    Participant

    Our variable products were working fine, until 2 days ago. When you click on the variation(color/dimension) the SKUs are not showing and the photos are not switching for that SKU. Also most of them are out of stock, but when you open them there are not. Can you please check why this happened? Please check the photos in attach.

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    #120277

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #120303

    kares
    Participant

    We cannot change the theme, we have online shop. Can you suggest another solution?

    #120316

    Artem Temos
    Keymaster

    We have to identify what exactly causes this problem and that is why it may require to check with other theme and also turn off external plugins.

Viewing 4 posts - 1 through 4 (of 4 total)