Home Forums WoodMart support forum Variant images vanish if i have over X amount of variants

Variant images vanish if i have over X amount of variants

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  • #549013

    mikkel
    Participant

    The image swatches is working fine untill i have over X amount of variants in a product. I dont know the specific amount but i know that this product was broken at 36 variants but after deleting 9 variants (3 from each color) its working fine: https://footfolk.dk/product/test-copy/

    Here is an example of a broken product:
    https://footfolk.dk/product/test/?swcfpc=1

    Same exact product, only difference is that all variants are added. When the variant swatches break it turns the swatch image into the fallback image for all variants even if it was showing the correct image before.

    • This topic was modified 9 months ago by mikkel.
    #549074

    Hello,

    Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website. Also share the wp logins details so i will further check on your site and give you a possible solution.

    Best Regards.

    #549103

    mikkel
    Participant

    So what happens is that if i have 30 or less variants in a product then everything works fine (See image 1)
    But if i add just a single extra variant. (So 31 or above) then the images in the swatchs stop showing (Image2)

    Why is this happening? there is almost no plugins on the site.

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    #549109

    mikkel
    Participant

    This happens to all products so its not hard to recreate. But you can use this to test on: https://footfolk.dk/product/test-copy/

    #549233

    Hello,

    Please navigate to Theme Settings -> Shop -> Variable products and increase the “AJAX variation threshold” field at least to 100.
    https://monosnap.com/file/2nGwDn0t6tFtbMgwg1eV07Y27bf261

    Best Regards.

    #549273

    mikkel
    Participant

    Great! thank you. this worked!

    Is there any negative impact in having it set to 500? or is it best to go as low as possible?

    #549346

    Hello,

    No, it will not have any negative impact on your site. You can set at least 100 for this issue.

    Best Regards.

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