Variant not showing

when click on the variants, it keeps spooling, the picture/color won’t appear

Hello,

Could you please elaborate on your concern more with some useful screenshots and share page URL for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

Also, share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

please see attached pictures

Attachments:

You must be logged in to view attached files.

Hello,

To change the image on attribute click, please edit Product Attribute and enable the Change product image on attribute click option.

Then, edit the terms of the attribute and upload the Image Swatch.

Enable the Additional variations images option in Theme Settings > Shop > Variable products: and upload appropriate images to the variations. Then the images will change by clicking on the swatches.

You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/ and https://xtemos.com/docs-topic/attribute-swatches/, https://shrturl.app/ju1iWc

Best Regards,

I have actually done what you have mentioned.
have you tried clicking on the url that I have given you.
when you click on the attribute, it wont appear

Theme Update Issue Still Not Resolved
Hello,

Thank you for your response.

I have followed all the steps you provided to update the WoodMart theme:

Deactivated the theme license.

Went to Dashboard → Updates and clicked on “Check Again.”

Reactivated the theme using my purchase code.

Attempted to update the theme via Appearance → Themes and Dashboard → Updates.

However, the issue still remains the same.

Please refer to the attached image for your review. Kindly advise on how to resolve this issue.

Best regards,
EgaBuy

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

Best Regards,

Confirmation Before Installing Latest Theme Version

Hello,

Thank you for your guidance.

Before I proceed, I would like to confirm whether downloading and installing the latest version of the WoodMart theme from ThemeForest and replacing the existing files will affect my current website.

Specifically, please confirm:

Will it affect my website content, layout, or existing settings?

Will my Elementor checkout page customization remain intact?

Will it affect installed plugins or the currency switch configuration?

Is it safe to proceed without causing downtime or data loss?

Kindly advise on the safest method.

Issue Still Exists After Deactivating Third-Party Plugins

Hello,

Thank you for your response.

I have deactivated all third-party plugins as advised, but the issue still exists.

Please let me know how you would like to proceed or if you need access details to check and provide a possible solution. Remotely on my DeskTop

Best regards,

Attachments:

You must be logged in to view attached files.

Hello,

01. Updating the theme would not cause a loss of settings or content. In any case, please make a full backup of your site before updating. Please follow this manual: https://xtemos.com/docs-topic/update-the-theme/

02. Please disable the 2FA Authentication so that we can proceed further with checking the issue. Also, Please confirm the permission for plugin deactivation for testing.

Best Regards,

2FA disabled

Attachments:

You must be logged in to view attached files.

Hello,

Your issue has been resolved. I have deactivated some of the plugins on your site which are not related to the theme and it is working fine. Please check back your site and check the issue.

See video for clarification: https://jumpshare.com/s/89HXdv55EPUJW6jD2Tto

Best Regards,

I would like to request a live remote desktop support session to teach me how to set an image as the background of a slide and make it fully responsive on mobile devices

Hello @Egabuy,

To achieve better responsiveness, it’s recommended to use different image sizes for desktop, tablet, and mobile devices.

You can configure this by following these steps:

Navigate to Slides > All Slides and edit the slide with Elementor you want to adjust.

Clicking the slide Settings in the Top-left corner, and there you will see the available slide-related options.

See Screenshot for better understanding: https://postimg.cc/DmgkzDdm

This ensures the slide looks visually correct and performs well across all screen sizes.

Here is the documentation: https://xtemos.com/docs-topic/how-to-create-a-slider/

Best Regards

[Author]

Posts