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Variation gallery images disappear when multiple images are assigned

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  • #731667

    Tatjana
    Participant

    Hello WoodMart Support Team,

    I’m experiencing an issue with the product variation galleries in my WooCommerce shop.

    The problem: When a product variation has only one main image assigned, everything works correctly.

    However, as soon as I add additional images to the variation gallery, the product images disappear after selecting a variation. The gallery area becomes completely white.

    Interestingly, the images are still loaded because they appear when hovering over the white area using the image zoom function.

    What I have already tested:

    All plugins, WooCommerce, and the WoodMart theme are up to date.

    Disabled my custom Elementor single product template and tested with the default WoodMart product layout.

    Disabled the sticky product gallery in WoodMart settings.

    Tested products with two variation attributes (material and ring size) and with only one attribute.

    Tested variations with only a main image assigned. These work correctly.

    Tested variations with additional gallery images. The issue occurs again.

    Tested both the WoodMart Product Gallery widget and Elementor’s Product Images widget. The issue persists.

    Conclusion:

    The problem occurs specifically when multiple images are assigned to a product variation, regardless of the product layout or number of variation attributes.

    I also found a similar issue reported in your support forum:

    https://xtemos.com/forums/topic/woocommerce-11-1-variation-gallery-images-blank-when-woodmart-theme-is-active/

    Could you please investigate whether this is a compatibility issue between WoodMart and the native WooCommerce variation gallery?

    Is there an existing patch or workaround to fix this problem?
    Thank you for your support!

    Best regards

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