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Variation Image Gallery Problem

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  • #424223

    jedolz
    Participant

    Hello woodmart friends. I have a problem with my website. I upload a gallery of images to the variations of my products but the gallery is not reflected on the page, it only shows me the cover image and does not allow me to navigate between the other images the problem can be seen with the product “Parix God” in my website.

    #424370

    Hello,

    Sorry to say but your WoodMart Theme and WoodMart Core plugin isn’t updated to the latest version. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35.

    Can you please once try to update your WoodMart theme and Core plugin to the latest version by following the given Theme’s Documentation link: https://xtemos.com/docs-topic/update-the-theme/ and then check back the issue again on your Site.

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)