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Variation Images Issue
- This topic has 9 replies, 2 voices, and was last updated 3 years, 2 months ago by Elise Noromit.
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AuthorPosts
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October 9, 2021 at 4:04 pm #324122
blabthemesParticipantWhenever I add more than 2 pages of variations the slider breaks. I can’t add more than 2 pages. Please fix this as I can’t enter products any more.
October 9, 2021 at 4:24 pm #324129
Elise NoromitMemberHello,
Thank you for choosing our theme and for contacting us.
Please switch to the parent theme if you use the child, deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
October 9, 2021 at 4:33 pm #324130
blabthemesParticipantDone, issue remains. Provided login in private area, you can switch between themes and disable plugins..
October 9, 2021 at 9:17 pm #324156
blabthemesParticipantAny update? I’ve been waiting for 4 hours
October 10, 2021 at 2:45 pm #324186
blabthemesParticipantHello? I’ve been waiting for a whole day.. can you please login and check?? I gave my site details yesterday
October 10, 2021 at 3:40 pm #324206
Elise NoromitMemberHello,
I am terribly sorry for the delay I have checked the variable product, I see the problem, I have submitted the issue to the development department and we will get back to you within the nearest 24 hours. I suspect that the reason is PHP max input vars: 1000 and it is not enough. You can contact your host support and ask them to increase up to 5000, 10000 is the best value.
Sorry for keeping your wanting.
Best Regards
October 10, 2021 at 4:52 pm #324219
blabthemesParticipantChanged max_input_var to 10000 and it still doesn’t work.
October 10, 2021 at 9:41 pm #324231
Elise NoromitMemberHello,
That is fine, this parameter is necessary to ensure the proper site performance, and as for variation images, we will get back to you soon. Meanwhile, please provide FTP access to the Private content our developer may need it.
Best Regards
October 10, 2021 at 10:00 pm #324234
blabthemesParticipantI don’t have ftp access, I only have WordPress access. Your developer can edit the files directly from the theme editor in wp.
October 11, 2021 at 9:11 am #324292
Elise NoromitMemberHello,
Now we are checking and it suddenly works: https://gyazo.com/c6d2e68fb4b9e0b174df0d9374f50581
I have tested on
πούφ-με-πλάτη
I have added gallery and it works, I leave this product in this way, please check and delete the images after checking.Please try to change this option as per your needs: https://monosnap.com/file/qsOdzEyANcWzFAmsGmEw3UzmcY3y0Q
If you have any questions please feel free to contact us.
Best Regards
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