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Variation is not working after the update

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #620758

    hoacindia
    Participant

    Our product variation is not working please solve the issue as soon as possible

    #620760

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #620779

    hoacindia
    Participant

    I have shared in private information

    #620787

    Artem Temos
    Keymaster

    Please disable all plugins that are not related to our theme temporarily.

    #620793

    hoacindia
    Participant

    Its a live website we are not able to disable some important plugins like Cloudfare and seo plugins and all. please find a way

    #620845

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #620858

    hoacindia
    Participant

    We don’t have staging facility. i think its some css issue please check it out

    #620865

    Artem Temos
    Keymaster

    We just checked this on your website but don’t see any problems. Could you please clarify how to reproduce the issue?

    #622085

    hoacindia
    Participant

    Please close the topic we have solved the issue. Thank you XTEMOS

Viewing 9 posts - 1 through 9 (of 9 total)

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