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Variation selection is not possible

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  • #356428

    Can Demir
    Participant

    Hello, when we activate the “Variation Swatches for WooCommerce – Pro” plugin on our website using the Woodmart theme, we get the error in the picture. Variation selection is not possible in our products. How can we fix this error?

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    #356467

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #356468

    Can Demir
    Participant

    Hello,

    I have added site admin info in the private area. Also I have same problem in ” Show Single Variations Shop & Category for WooCommerce ” plugin also please check it too.

    Best Regards.

    #356673

    Hello,

    All the attributes and attributes items slugs should in Latin letters only, otherwise, they are not selected. You will need to delete all, recreate correctly, and assign them again. This is Woocommerce functionality and it works on any theme. WoodMart cannot influence that.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)