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variation limit 30 products

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  • #444817

    mast.corporation
    Participant

    Hello i have a problem with a variable products ,when the variable products is more than 30 ,i have a problem with this and the variatons doesn’t work,how can i fix it ?

    #445032

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.3 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    Secondly, under the Theme Settings > Shop > Variable Products > Variations images > there is an option to increase the AJAX variation threshold from 30 to your choice. So, you can check that too: https://snipboard.io/wmH85x.jpg

    Further, if the issue still persists after updating the Theme and Core plugin then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards.

    #445171

    mast.corporation
    Participant

    Thank you so much for your fast respawn, the answer is in the theme settings!

    #445266

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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