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Version update problem

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #72909

    ZUZUVECHAX
    Participant

    Hi,
    I’m trying to update Basel theme to 4.3 version, but I’m getting this error message:
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Can you help me? Thank you!

    #72919

    Hello,

    How do you update the theme: automatically or manually (Theme > Appearance > upload new)?

    Try to update your theme automatically: https://xtemos.com/docs/basel/update-theme/

    If you updating by means of uploading the folder with the recent version, make sure your ZiP archive contains theme files but not an archive inside.

    Best Regards

    #72948

    ZUZUVECHAX
    Participant

    Hi,
    I can not to activate automatic updates.
    On my Xtemos account don’t appear any domain activated, however on the site it is.

    #72950

    Artem Temos
    Keymaster

    Try to deactivate your website and activate it again.

    #72951

    ZUZUVECHAX
    Participant

    It works, thank you, however I still can not to update the version.
    Error message: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #72953

    Artem Temos
    Keymaster

    It seems to be a problem with not enough memory limit on your server. Try to contact hosting providers for help or upload theme files manually via FTP or cPanel.

Viewing 6 posts - 1 through 6 (of 6 total)