VERY IMPORTANT

When i did base import and reload my domain. Just loading………loading……….. And Blank.

(Note: New database, New installation, I have no extra Plugins or etc)

Please help me!

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Hello,

I have visited you site. It seems that the required plugins are not installed or activated.
Please make sure that you have installed and activated all the recommended plugins. Or you can follow our detailed documentation about installation and demo import: https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

You need to match the requirements to run the theme in a smooth way. Read and follow the below documentation: https://xtemos.com/docs/woodmart/requirements-wordpress-set/

If your website keeps loading all the time then check the PHP memory limit from your server.
You need to contact the hosting provider and ask them to increase the PHP memory limit to 128 or 256 MB.

Best Regards.

I found this problem when i active WPBakery Page Builder then loading and loading but when i deactivate this plugin then website is ok. But this plugin required. what i’ll do?

see website. now deactivated this.

Sir, Please check now. I installed all plugins.

Still Same

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Hello,

The Website is in maintenance mode that’s why I am unable to visit the site.

As I mentioned in my previous reply. If your website keeps loading all the time then check the PHP memory limit from your server.

You need to contact the hosting provider and ask them to increase the PHP memory limit to 128 or 256 MB. This surely will fix this issue.

Because without WPBakery plugin the theme doesn’t work well.

Best Regards.

Now you can check. Please check screenshot

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Hello,

In your screenshot currently PHP post max size is 128M increase it to 256M and then check back.
I visited the URL you provided and unable to see anything because it shown 500 internal error. 500 Internal Error is a generic error and says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Best Regards.

Please Sir, Check Screenshot and help me. Still loading

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Hello,

Kindly deactivate all the third party plugins then clear the site and browser cache and check back. If the problem continues then leave the third party plugins as deactivated and provide admin panel login details so we can troubleshoot your site with theme default plugins.

Best Regards.

Please Fix this problem. Still Loading and loading. WPBakery Page Builder making this problem.

Hello,

Please disable CDN(cloudflare) and ask your hosting provider to update the PHP version you are using currently PHP version: 5.6.40. Update it to 7.0 or above.

Screenshot for CDN: https://www.screencast.com/t/cdDozhEHtAN8

Screenshot for Php version: https://ibb.co/qyJJGmD

Best Regards.

Website is working fine. Thank you so much for 5* services.

Most Welcome :-)

If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day :-)

Topic Closed.
Best Regards.

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