Video in product gallery vertical size 9:16 issue

Hi,
just wanted to give a quick update about the issue I had as it looks like I found the problem.

The problem was I added the video to the main image – and then added the same main image again to the gallery, so it would be visible in the carousel a second time. I noticed in this case video is not uploading.
When I remove the “double” image, upload works fine and no issues with WPML.

Hello,

Yes, it is correct. The video is “attached” to the image’s ID. So when you add duplicate images, the video will be the same for both images.

Kind Regards

The issue is solved, if I need any more help I’ll let you know. Thanks.

Thank you for letting us know. Feel free to contact us if you have any further questions.

Kind Regards

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