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Visual Composer doesn't work when woo commerce is activated

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #13039

    SoSoDef
    Participant

    Hi,

    i have a strange problem. When woo commerce is activated visual composer doesn’t work for pages. When i deactivate woo commerce than it works.

    All plugins are updated also wp.

    Can you please tell me why ? Thanks.

    #13043

    SoSoDef
    Participant

    I give you access data if you need access.

    #13050

    Artem Temos
    Keymaster

    Hello,

    Sorry, but if you have some problem that is caused by WooCommerce then you need to contact plugin’s support since it is not related to our theme.

    Regards

    #13051

    SoSoDef
    Participant

    But your theme support woo commerce and visual composer. Its a fresh installation and there is no extra plugin installed…

    I dont know why you don support this problem.

    #13052

    Artem Temos
    Keymaster

    Does it happen with our theme only? Please, switch to default WP theme to check is it Basel issue or not.

    #13053

    SoSoDef
    Participant

    With default wp theme it works.

    Thanks for your help.

    #13055

    Artem Temos
    Keymaster

    OK, we just checked your web-site and see some internal server error. Could you please ask your hosting providers to provide you with error logs so we could better undersand the problem?

    #13064

    SoSoDef
    Participant

    Ok i will do, thank you very much for your help. I write you tomorrow.

    #13068

    Artem Temos
    Keymaster

    Write us if you will have any additional questions.

Viewing 9 posts - 1 through 9 (of 9 total)