Home Forums Basel support forum Visual Composer (Install error)

Visual Composer (Install error)

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10686

    Matt
    Participant

    Hi there,

    Just installed the Basel theme, but visual composer is not installing I’m receiving the following error

    Destination folder already exists. /home/content/n3pnexwpnas02_data01/31/3922131/html/wp-content/plugins/js_composer/

    #10692

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    You need to remove the folder wp-content/plugins/js_composer/ on your hosting server and try to install it again.

    Kind Regards
    XTemos Studio

    #10695

    Matt
    Participant

    Hi,

    Thank you for this, after several attempts eventually located the issue file in /home/content/n3pnexwpnas02_data01/31

    Thansk for your support.

    #10700

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 4 posts - 1 through 4 (of 4 total)