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Visual Composer (Install error)

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • March 10, 2017 at 11:57 am #10686

    Matt
    Participant

    Hi there,

    Just installed the Basel theme, but visual composer is not installing I’m receiving the following error

    Destination folder already exists. /home/content/n3pnexwpnas02_data01/31/3922131/html/wp-content/plugins/js_composer/

    March 10, 2017 at 12:22 pm #10692

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    You need to remove the folder wp-content/plugins/js_composer/ on your hosting server and try to install it again.

    Kind Regards
    XTemos Studio

    March 10, 2017 at 2:32 pm #10695

    Matt
    Participant

    Hi,

    Thank you for this, after several attempts eventually located the issue file in /home/content/n3pnexwpnas02_data01/31

    Thansk for your support.

    March 10, 2017 at 2:44 pm #10700

    Artem Temos
    Keymaster

    Great, you are welcome!

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Viewing 4 posts - 1 through 4 (of 4 total)