This topic contains 7 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 4 days, 11 hours ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #112404
    twococlothing
    twococlothing
    Junior consultant

    ince the last update my page can not scroll down anymore
    can you help with please where does this lie.

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    #112426

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue again.

    Best Regards

    #113262
    twococlothing
    twococlothing
    Junior consultant

    I have disabled all plugins and all individually
    activated and firmly attached to the plungin Redux Framework of you lies that the side does not scroll down

    Private Content Hidden
    #113315

    Hello,

    Please confirm the permit to deactivate all the plugin and check. The checking period may take 20 minutes

    Best Regards

    #113361
    twococlothing
    twococlothing
    Junior consultant

    yes you are allowed to check and disable the plugins

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    #113398

    Hello,

    Try to remove all the custom CSS from the Theme Settings > Custom CSS > Global

    You will see the site works. I have tested. You need check all the CSS and correct all the errors

    Best Regards

    #172866
    twococlothing
    twococlothing
    Junior consultant

    hello, why is the background image not adjusted on the tablet or smartphone? Can you help me.

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    #172905

    Hello,

    The nature of the images on the background, our theme does not influence. Create cloned rows and use one for desktop and one for mobile with different background images.

    Best Regards

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