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Website can’t Full page
- This topic has 12 replies, 2 voices, and was last updated 11 months ago by Luke Nielsen.
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January 22, 2024 at 11:27 am #532075
mujianaParticipantdear team Support,
I have set up a website with a demo template from Woodmart, but my website can’t display in full, what should I do, please help, thank you.
Attachments:
You must be logged in to view attached files.January 22, 2024 at 12:49 pm #532121
Luke NielsenKeymasterHello,
Most likely, it comes from a third-party plugin so please try to disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent themeIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Kind Regards
January 22, 2024 at 2:59 pm #532184
mujianaParticipantdear,
i am always failed to import demo templates, please help how to upload manualy
January 22, 2024 at 5:48 pm #532322
Luke NielsenKeymasterHello,
Please clarify which template you want to import and send me access to the website via a private area so we investigate the issue related to import.
Kind Regards
January 23, 2024 at 9:21 am #532492
mujianaParticipantDear,
i am interest with default template, but if i am activated elementor pro, our website have trouble and navigation menu not good, please check , thankyou
January 23, 2024 at 9:45 am #532495
mujianaParticipantthis link to log in admin
January 23, 2024 at 1:21 pm #532625
Luke NielsenKeymasterHello,
Okay, I see. Please enable the Elementor and check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not.
Let me know the results.
Kind Regards
January 25, 2024 at 2:52 pm #533518
mujianaParticipantdear Luke,
i will be downgrade wordpres version to 6.3.2 and i’am reinstalling woodmart and then i’am import with woodmart template, but i always failed to import demo version, please help what can i do.
best regards
January 25, 2024 at 4:19 pm #533602
Luke NielsenKeymasterHello,
Please clarify which error you see after importing. Send any screenshots, please.
Looking forward to collaborating with you!
Kind Regards
January 26, 2024 at 9:33 am #533758
mujianaParticipantDear Luke,
Please help me, how to install demo page, if i’am looping instalation , i am always have problem with elementor plugin, i want use elementor plugin to build our website, i have downgrade wordpress but this problem not solve, what can i do, i want speedup to use this website, thank you.
Attachments:
You must be logged in to view attached files.January 26, 2024 at 9:36 am #533760
mujianaParticipantsee this attach, elementor plugin error, thankyou.
Attachments:
You must be logged in to view attached files.January 26, 2024 at 9:46 am #533764
mujianaParticipantDear Luke,
Please See attached, if elementor active this website can’t full page, and if elementor not active and iam loop this instalation our website not good.
Attachments:
You must be logged in to view attached files.January 26, 2024 at 3:48 pm #533891
Luke NielsenKeymasterHello,
1. We checked your site and we see that this error occurs when importing content, so please contact your server so that they can check this problem from their end
cURL error 28: Operation timed out after 5000 milliseconds with 337906 out of 357864 bytes received
2. As for the Elementor’s issue, please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not.
Kind Regards
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