Home › Forums › Basel support forum › Website has Disappeared Website has Disappeared This topic has 7 replies, 2 voices, and was last updated 7 years, 8 months ago by Artem Temos. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts April 30, 2017 at 1:12 pm #12985 astrophysjcParticipant Hello guys, I recently updated the website to the latest version, and unfortunately the entire front end has disappeared and just shows a white screen. How can I supply you with admin login details so you can log onto the site and take a look? Is there an email address I can send them to? Cheers, Joe. April 30, 2017 at 1:57 pm #12986 Artem TemosKeymaster Hello, Thank you for choosing our theme and contacting us. You can send us a link to your website via Private Content field. Kind Regards XTemos Studio May 2, 2017 at 1:32 pm #13085 astrophysjcParticipant Link & access below. Cheers May 2, 2017 at 1:36 pm #13087 Artem TemosKeymaster Could you please also enable a debug mode and disable all additional plugins? May 4, 2017 at 11:31 am #13191 astrophysjcParticipant Debug mode has been enabled and additional plugins have been disabled. Cheers May 4, 2017 at 12:20 pm #13194 Artem TemosKeymaster You need to update the WooCommerce plugin to the latest version also. Regards May 4, 2017 at 7:50 pm #13220 astrophysjcParticipant It looks like everything is working now after updating! Thanks for your help 🙂 May 4, 2017 at 8:12 pm #13229 Artem TemosKeymaster Great, you are welcome! Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to create new topics. Login / Register