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Website has Disappeared

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #12985

    astrophysjc
    Participant

    Hello guys,

    I recently updated the website to the latest version, and unfortunately the entire front end has disappeared and just shows a white screen.

    How can I supply you with admin login details so you can log onto the site and take a look? Is there an email address I can send them to?

    Cheers,

    Joe.

    #12986

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    You can send us a link to your website via Private Content field.

    Kind Regards
    XTemos Studio

    #13085

    astrophysjc
    Participant

    Link & access below.

    Cheers

    #13087

    Artem Temos
    Keymaster

    Could you please also enable a debug mode and disable all additional plugins?

    #13191

    astrophysjc
    Participant

    Debug mode has been enabled and additional plugins have been disabled.

    Cheers

    #13194

    Artem Temos
    Keymaster

    You need to update the WooCommerce plugin to the latest version also.

    Regards

    #13220

    astrophysjc
    Participant

    It looks like everything is working now after updating!

    Thanks for your help 🙂

    #13229

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 8 posts - 1 through 8 (of 8 total)