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Website is not working at all.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #125848

    inder
    Participant

    Hi, I have installed the theme on the server. When I tried to log in to the admin section the site stops working and gives bizarre code on the screen(both admin and frontend); please have a look in the screenshot.

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    #125857

    Artem Temos
    Keymaster
    Xtemos team

    Hi,

    Try to remove our theme folder and all the required plugins via FTP and check how it works without them.

    Kind Regards

    #125864

    inder
    Participant

    Hi,

    If I remove the theme folder, I am getting the following error:

    The theme directory “basel/basel” does not exist.

    #125897

    Artem Temos
    Keymaster
    Xtemos team

    You should be able to enter the dashboard and activate another theme.

    #126375

    inder
    Participant

    yes if i use another theme it works fine on localhost and server as well

    and another thing is your theme working on localhost environment

    #126378

    Artem Temos
    Keymaster
    Xtemos team

    Now send us your admin and FTP access. We will reinstall the theme for you. Seems that some files were not uploaded or broken.

Viewing 6 posts - 1 through 6 (of 6 total)