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Website is taking time to reload
- This topic has 63 replies, 4 voices, and was last updated 4 years, 2 months ago by Artem Temos.
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November 3, 2020 at 2:26 pm #238288
Artem TemosKeymasterSorry, do you mean that there is no problem now? Please, clarify the situation. Do you see the loading problem when our theme is disabled and you add a lot of images elements to the test page? Be sure that all plugins except WooCommerce and WPBakery page builder are activated.
November 3, 2020 at 2:34 pm #238290
middleeastParticipantYes problem still is there please advise me what i have to do now i want make website normally your advise more important to me.
November 3, 2020 at 2:35 pm #238291
Artem TemosKeymasterIf the problem is not related to our theme then we can hardly advise you in this situation. You can try to create a staging website on some other hosting and test how it works.
November 3, 2020 at 2:38 pm #238292
middleeastParticipantI dont have any other hosting can i do one thing, can i uninstall now and install freshly then try to upload backup.
Thanks
November 3, 2020 at 2:40 pm #238293
middleeastParticipantOr can i host in main root with out demo do you recommend that.
November 3, 2020 at 3:45 pm #238332
Artem TemosKeymasterTry to reinstall everything from scratch and check how everything works without our theme at all. Add some images and check the performance when you add 20-30 images to the page.
November 4, 2020 at 4:48 am #238465
middleeastParticipantOk brother ill try now
November 4, 2020 at 6:54 am #238486
CostAeroParticipantim having same problem. i might try to do a fresh install of the theme.
Attachments:
You must be logged in to view attached files.November 5, 2020 at 12:23 pm #239036
middleeastParticipantHi,
Last day and today also am with GoDaddy team we disable all plugin and deactivate theme then i try to upload many images everything that time there is no any issue then again activate theme and plugin then the issue is showing so please support me and am waiting for your reply as soon as possible.
Thanks
November 5, 2020 at 12:28 pm #239039
Artem TemosKeymasterHello,
We have released 5.3.3 update fixing the problem from the 5.3 update. Please, update and check how it works.
Regards
November 5, 2020 at 2:31 pm #239117
middleeastParticipantFrom where i can download this ?
November 5, 2020 at 2:46 pm #239122
middleeastParticipantI could not find any new link if you dont mind can you share me
November 5, 2020 at 2:58 pm #239127
Artem TemosKeymasterYou can download it from your account on ThemeForest or update using our auto-updates https://xtemos.com/docs/woodmart/update-theme-2/
November 5, 2020 at 3:02 pm #239133
middleeastParticipantI removed full website am going to from scratch now so in this case with one i have to install
November 5, 2020 at 3:22 pm #239140
middleeastParticipantBut still i can able to download 5.3 only
Attachments:
You must be logged in to view attached files.November 5, 2020 at 3:22 pm #239142
middleeastParticipantI downloaded from themeforest
November 5, 2020 at 3:51 pm #239144
Artem TemosKeymasterThe full version number is shown on the main preview https://gyazo.com/7edbd179faef9030857a5861412d50e9
November 7, 2020 at 7:27 am #239631
middleeastParticipantBrother its absolutely theme problem still am facing it
November 7, 2020 at 7:30 am #239632
middleeastParticipantCan you guide me what i have to do again
November 7, 2020 at 9:31 am #239650
Artem TemosKeymasterHave you tested with 20-30 images on the home page with other themes? Please, send us a link to this page and your actual WordPress admin so we can test.
November 7, 2020 at 9:45 am #239658
middleeastParticipantYes brother i started doing website doing from scratch again, before i in your theme i checked more than 40 images i didnt feel any problem after i install your theme am facing same issue, I hope you can understand my problem one more thing because of this problem am going lose my job.
Thanks,
Fasal.November 7, 2020 at 11:04 am #239681
Artem TemosKeymasterWe just performed this test with the default theme and it still not working when we add a lot of images to your page here
https://gyazo.com/7b16d24ee16927c7accd12d87370be40November 7, 2020 at 11:07 am #239683
middleeastParticipantThen where is the issue, what i have to do when am talking to GoGaddy team they are saying its not their problem its theme problem what i have to do please advise me.
November 7, 2020 at 11:08 am #239684
Artem TemosKeymasterBut how it can be a theme problem if it happens even when our theme is completely deactivated? We suggest you get some other hosting and test it with a trial period. Create a website from scratch and perform your tests.
November 7, 2020 at 11:19 am #239689
middleeastParticipantWhich hosting you are preferring can you tell me
November 7, 2020 at 11:27 am #239691
middleeastParticipantAnd i did this test before installing your theme after installing the them this problem facing if you want to check like that you can remove all the files and check
November 7, 2020 at 11:28 am #239692
middleeastParticipantAnd am reply same time if you reply like this i hope we can rectify this problem very fast
November 7, 2020 at 11:32 am #239695
Artem TemosKeymasterWe have removed our theme completely and the result is the same. Try to test some other hosting like WP Engine or BlueHost.
November 7, 2020 at 1:18 pm #239733
middleeastParticipantYour any Customer have problem with GoDaddy ?
November 7, 2020 at 1:47 pm #239737
Artem TemosKeymasterSorry, but we don’t have such information.
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