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Website is taking time to reload

Viewing 30 posts - 31 through 60 (of 64 total)
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  • #238288

    Artem Temos
    Keymaster

    Sorry, do you mean that there is no problem now? Please, clarify the situation. Do you see the loading problem when our theme is disabled and you add a lot of images elements to the test page? Be sure that all plugins except WooCommerce and WPBakery page builder are activated.

    #238290

    middleeast
    Participant

    Yes problem still is there please advise me what i have to do now i want make website normally your advise more important to me.

    #238291

    Artem Temos
    Keymaster

    If the problem is not related to our theme then we can hardly advise you in this situation. You can try to create a staging website on some other hosting and test how it works.

    #238292

    middleeast
    Participant

    I dont have any other hosting can i do one thing, can i uninstall now and install freshly then try to upload backup.

    Thanks

    #238293

    middleeast
    Participant

    Or can i host in main root with out demo do you recommend that.

    #238332

    Artem Temos
    Keymaster

    Try to reinstall everything from scratch and check how everything works without our theme at all. Add some images and check the performance when you add 20-30 images to the page.

    #238465

    middleeast
    Participant

    Ok brother ill try now

    #238486

    CostAero
    Participant

    im having same problem. i might try to do a fresh install of the theme.

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    #239036

    middleeast
    Participant

    Hi,

    Last day and today also am with GoDaddy team we disable all plugin and deactivate theme then i try to upload many images everything that time there is no any issue then again activate theme and plugin then the issue is showing so please support me and am waiting for your reply as soon as possible.

    Thanks

    #239039

    Artem Temos
    Keymaster

    Hello,

    We have released 5.3.3 update fixing the problem from the 5.3 update. Please, update and check how it works.

    Regards

    #239117

    middleeast
    Participant

    From where i can download this ?

    #239122

    middleeast
    Participant

    I could not find any new link if you dont mind can you share me

    #239127

    Artem Temos
    Keymaster

    You can download it from your account on ThemeForest or update using our auto-updates https://xtemos.com/docs/woodmart/update-theme-2/

    #239133

    middleeast
    Participant

    I removed full website am going to from scratch now so in this case with one i have to install

    #239140

    middleeast
    Participant

    But still i can able to download 5.3 only

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    #239142

    middleeast
    Participant

    I downloaded from themeforest

    #239144

    Artem Temos
    Keymaster

    The full version number is shown on the main preview https://gyazo.com/7edbd179faef9030857a5861412d50e9

    #239631

    middleeast
    Participant

    Brother its absolutely theme problem still am facing it

    #239632

    middleeast
    Participant

    Can you guide me what i have to do again

    #239650

    Artem Temos
    Keymaster

    Have you tested with 20-30 images on the home page with other themes? Please, send us a link to this page and your actual WordPress admin so we can test.

    #239658

    middleeast
    Participant

    Yes brother i started doing website doing from scratch again, before i in your theme i checked more than 40 images i didnt feel any problem after i install your theme am facing same issue, I hope you can understand my problem one more thing because of this problem am going lose my job.

    Thanks,
    Fasal.

    #239681

    Artem Temos
    Keymaster

    We just performed this test with the default theme and it still not working when we add a lot of images to your page here
    https://gyazo.com/7b16d24ee16927c7accd12d87370be40

    #239683

    middleeast
    Participant

    Then where is the issue, what i have to do when am talking to GoGaddy team they are saying its not their problem its theme problem what i have to do please advise me.

    #239684

    Artem Temos
    Keymaster

    But how it can be a theme problem if it happens even when our theme is completely deactivated? We suggest you get some other hosting and test it with a trial period. Create a website from scratch and perform your tests.

    #239689

    middleeast
    Participant

    Which hosting you are preferring can you tell me

    #239691

    middleeast
    Participant

    And i did this test before installing your theme after installing the them this problem facing if you want to check like that you can remove all the files and check

    #239692

    middleeast
    Participant

    And am reply same time if you reply like this i hope we can rectify this problem very fast

    #239695

    Artem Temos
    Keymaster

    We have removed our theme completely and the result is the same. Try to test some other hosting like WP Engine or BlueHost.

    #239733

    middleeast
    Participant

    Your any Customer have problem with GoDaddy ?

    #239737

    Artem Temos
    Keymaster

    Sorry, but we don’t have such information.

Viewing 30 posts - 31 through 60 (of 64 total)