Home Forums WoodMart support forum Website showing blank page

Website showing blank page

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #408336

    Yushuang
    Participant

    Website showing blank page and wp-admin showing not allowed to access

    Error Log:

    [23-Sep-2022 20:24:05 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘/home/babyang1/public_html/wp-content/themes/woodmart/inc/modules/layouts/elementor/single-product/class-reviews.php’

    #408377

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)