Home Forums WoodMart support forum What is the solution to this problem? My site does not appear when opened from a

What is the solution to this problem? My site does not appear when opened from a

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #627257

    sasaeldeeb2020
    Participant

    What is the solution to this problem? My site does not appear when opened from an external window?

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    #627319

    Hello,

    Your website is in maintenance mode, Disable the Maintenance mode option from Theme Settings -> Maintenance and check the issue.

    Best Regards

    #627325

    sasaeldeeb2020
    Participant

    Maintenance mode is already disabled, but I still get this problem. I want a solution to it.

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    #627337

    Hello,

    It’s possible that a third-party plugin is enabling maintenance mode. Please check your installed plugins to see if any are related to maintenance or under-construction functionality. If found, disable the plugin and check again.

    If the issue remains, share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #627600

    sasaeldeeb2020
    Participant

    I have not found a solution to the problem yet. Please have the relevant team solve the problem.

    #627604

    sasaeldeeb2020
    Participant

    There is a problem when I try to edit the store page in Arabic or English. Please solve it.

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    #627701

    Hello,

    01. Now I have checked your site and the maintenance mode is not working. Check back your site and check the issue.

    02. You cannot edit these pages with elementor directly. Try to use the Theme’s Layout Builder you can create Custom Layouts for WooCommerce pages like Shop, Category, Single Product page, Cart, and Checkouts. You can use that to create your own custom layouts for these pages.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Best Regards

    #627808

    sasaeldeeb2020
    Participant

    Ok, this problem can be solved. This sidebar appears on the English store page and does not appear in Arabic. I think the reason is that the store page only appears on the page specified by the WooCommerce plugin. I want to specify the store page in Arabic and English at the same time. I also want to know how to translate this lower part on the store page and the product categories page. After solving the problem, please restore the Arabic language to the dashboard.

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    #627895

    sasaeldeeb2020
    Participant

    I need to localize the site to Arabic so that it works with both Arabic and English. Please change all English words to Arabic when activating Arabic language mode.

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    #627979

    Hello,

    Can you please share the site URL as well or the site Login URL I am not able to login to your site with the hosting URL.

    Best Regards.

    #628001

    sasaeldeeb2020
    Participant

    The reason is that I had activated the maintenance mode for the site from the hosting, but it can be opened now. This is the site link.
    https://darkcyan-pony-418168.hostingersite.com/

    #628354

    Hello,

    I have noticed that the Polylang plugin is currently being utilized on your site. To translate strings into multiple languages, please navigate to the “Languages” section and select “String Translation.”

    If you require further assistance, I recommend reaching out to Polylang support for additional guidance on string translation.

    Best Regards.

    #628932

    sasaeldeeb2020
    Participant

    Our product page is in English and all the modifications appear on it, but when I convert it to Arabic, none of the modifications that were made appear on it, but rather it returns to its normal form. How do I solve this problem?

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    #628977

    Hello,

    Sorry, I did not understand, which changes are not applying or showing on the Arabic page. Can you please mark the changes or differences on both screenshots?

    Best Regards.

    #629271

    sasaeldeeb2020
    Participant

    Changes in the face and top menu

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    #629641

    Hello,

    This issue occurs because the value has been translated into another language, as shown here: https://monosnap.com/file/LJN7n8qhV1LBIOgPyK1Sbp8Tqx5nYh. To fix this, you need to restore the original value and then check if the problem is resolved.

    Best Regards.

    #630653

    sasaeldeeb2020
    Participant

    The product page in Arabic is completely different from the English language, knowing that I translated it in the normal form, and the two pages should be the same, but there is only a difference in the translation. I will knock on the email and password to solve the problem.

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    #630774

    Hello,

    I have reviewed the single product pages and found no differences in the layout between the Arabic and English versions. Could you please clear your browser cache and check the site again? I would appreciate it if you could send me a screenshot highlighting any differences you observe.

    Best Regards.

Viewing 18 posts - 1 through 18 (of 18 total)