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when clicking on the variation, the image becomes bugged

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  • #611573

    agenciawebinfinite
    Participant

    Hello!

    Could you analyze this link in the mobile version and see why when you click on the color variation, where the image thumbnail is, it opens a giant image, as if it were not on the Mobile version?

    This is the link to test on mobile:
    https://www.boottrainingbrasil.com.br/produto/boot-training-masculino/

    See what it looks like after clicking on the color variation:
    https://imgur.com/mxkNIXi

    Note: I have already cleared the cache several times.

    Could you help me understand and solve this?

    #611574

    agenciawebinfinite
    Participant

    Just to add:

    – I tested it by clicking on the size variation and then on the image variation and nothing happens.

    – However, if you click only on the image variation, it gets bugged like this.

    #611649

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #611682

    agenciawebinfinite
    Participant

    Dude, your solution is a bit “forced”.

    This client sells 100 orders per day, I can’t even consider doing that, it’s very delicate, especially on days close to Black Friday.

    Were you unable to analyze anything that could help?

    #611776

    Hello,

    You can set up a staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:
    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)