when I update theme, my products price missed when I am in product page.

Please check Private content, there is included my web-site

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[Elise Noromit]

Hi,

when I change to another theme, that problem is gone. So I think that problem only from our theme.

Please check it.
Thank you

• This reply was modified 2 years, 4 months ago by Elise Noromit.

Sorry I changed password, Because input words to wrong place.

Hello,

Please delete the previous WoodMart theme version.

Did you check the issue without plugins related to the theme?

Please confirm the permission for plugin deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

[Author]

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