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When I want to make a change to theme options, it throws me a 404 error

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  • #259382

    dmdbest
    Participant

    I have a problem, when I want to record what I did in theme options, it persistently opens an eror 404, please solve it, I have had problems for a long time

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    #259396

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Theme Settings’ “save” requests. Contact your hosting provider for help.

    Kind Regards

    #259410

    dmdbest
    Participant

    Any quality theme should work seamlessly and with mod_security protection included. Be sure to ask for a refund and choose another higher quality theme if the theme developer does not take into account mod_security and protection.

    #259593

    Artem Temos
    Keymaster

    In this case, ask why mod_security blocks the request since it is not a security problem but instead just a Theme Settings saving to database. If you need a refund, you can request it here https://themeforest.net/refund_requests/new

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Viewing 4 posts - 1 through 4 (of 4 total)