white band on all our pages between the menu

we have a white band on all our pages between the menu and the first slide of each page. If we activate the overlap we do not see the beginning of our slide it is under the menu

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Hello,

Can you please share the site URL so I will check and give you the possible solution?

Best Regards.

see the private message

Hi,

It seems that there is some padding and margin added on your Site related to this.

Please try adding the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS and see if this works out for you:

.whb-header {
    margin-bottom: 0 !important;
}

@media (max-width: 768px) {
.main-page-wrapper {
    padding-top: 0 !important;
}
}

Best Regards

[ghisleghis]

hello thank you but that does not solve the problem (beyond poses a problem on telephones) We have identified the problem: as long as we have an element (menu, button) in the header botom it is white line appears.

• This reply was modified 2 years, 2 months ago by ghisleghis.
• This reply was modified 2 years, 2 months ago by ghisleghis.

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Hello,

Please disable the maintenance mode of the website to check it myself and help you out accordingly.

Best Regards

i just took it off

Hello,

Please try adding the following Custom CSS in the Custom CSS for Desktop area under Theme Settings >> Custom CSS.

.main-page-wrapper {
    padding-top: 0;
}

Best Regards

[ghisleghis]

the last solution causes a problem on the store. To summarize :
1/ if we activate “make it overlap” it works on the homepage but on the other pages it cuts the text (it brings up the text of the page behind the menu).
2/if we apply your last solution ok on all the pages except on the product pages which are now cut in half. Here are accesses.

• This reply was modified 2 years, 1 month ago by ghisleghis.
• This reply was modified 2 years, 1 month ago by ghisleghis.

Hello,

Sorry to say but your provided WP-ADMIN Login details are incorrect. Specifically, the Email wasn’t getting recognized.

So, kindly provide valid WP-ADMIN Login details in the below listed format so that we can look after this and assist you accordingly.

WP-ADMIN URL:
WP-ADMIN USERNAME:
WP-ADMIN PASSWORD:

Best Regards

here is

Hello,

There were two Pages on your Site which were showing that space, all the other Pages were appearing fine.

So, we have adjusted the gap in those 2 Pages and now overall it appears fine on your Site.

Please check back your Site after completely clearing the browser and server cache.

Best Regards.

[Author]

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