White line appears in top of the page
-
Dear,
I’ve built few sites based on your theme (all are up to date and links in private), however they all appear to have the same problem.
AS IS : At the top of the page, we can see a white line above the header.
TO BE : There should be no white line above the header because it doesn’t exist anywhere in the header nor in any customisation.
Thanks
Attachments:
You must be
logged in to view attached files.
Hello,
I have visited your websites and there is no border as you mentioned. Please clear cache and check back.
Screenshot for Clarification: https://gyazo.com/cf4fcd23c4beb034232b66c393ca4a9e
Best Regards
The issue appears on Edge Chromium in Incognito mode. Please check again.
Hello,
Please, provide your site admin access to the private area.
Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
See below credentials for staging copy of “gremibel.be” website
Hello,
This line is the part of the top browser panel it does not relate to our theme and it is not possible to change with the theme or WordPress. If your Windows has been configured for the white color scheme, the panel would be white with a dark border: https://prnt.sc/1lo6tho
When you chose the dark color scheme for Windows, the panel would be dark and the border would be white https://prnt.sc/1lo71pu
You can see the same viewing other sites when Windows is set for the dark color scheme: https://gyazo.com/fa75cbe3c32f99d5394fb8e7b569ed82
If you have any questions please feel free to contact us.
Best Regards
.
