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White screen after a new user registers an account.

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  • #689371

    2donjohnson
    Participant

    Hello, user tries to register and it sends to a white screen. The user is shown as logged in, however hit F5 to refresh and you can see everything fine. How can I fix?

    Thank you, have a wonderful day,

    Don

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    #689413

    Hello,

    The issue you described may occur due to a conflict between one of the login, verification, or security-related plugins that handle redirects after registration.

    Please try temporarily deactivating the following plugins one by one and test the registration process after each step:

    • User Verification by PickPlugins
    • Slider Revolution Login Page Add-on
    • Login as User
    • Wordfence Security

    This will help identify if any of these plugins is causing the redirect issue.

    Best Regards,

    #689432

    2donjohnson
    Participant

    Thank you

    #689449

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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