White space on mobile version of product page
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The page looks good on desktop, but on mobile, when you click on a product, the page displays beautifully (everything is nice and tight), but then when you scroll down to the Description area, there appears a large white empty area of the page (where the click to enlarge icon is) between the Description area and the product pictures. How can I improve this? Thanks
Hello,
Thank you very much for choosing our theme and for contacting us.
Please provide the page URL and screen of this problem, I cannot catch it: https://gyazo.com/14e23c25631a079355c78764952b6ca4
Best Regards
Weirdly it doesn’t happen all the time. But here is an instance where it does happen: https://www.loom.com/share/0d1816b073ad4d9a896ead4a455f9b99
From this page: (But it happens from any product page): https://www.girlpaddlers.com/product/paddling-mode-on-jersey-long-sleeve-tee/
Hello,
Please try to disable “Main carousel auto height” in the Theme Settings > Single Product Images. If the problem persists, provide your site admin access (insert the site credentials into the Private content block under the message area).
Best Regards
Hi. That is already disabled. Credentials are provided below. Thanks!
Hello,
Please check your credentials I cannot log in.
Best Regards
I don’t know why that would be the case but new creds below
Hello,
The problem was caused by cache. Please check if you see the problem now.
If you have any questions please feel free to contact us.
Best Regards
.
