White space up to the header after refresh the page.

I’ve checked the top header and bottom header disabled. Look at the video.
After I refresh the page on Mobile that’s make white space.
https://files.fm/u/4gak3pkahb

Try to refresh on Mobile.
Website link: http://www.auras.co.il

Hello,

Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand is it our theme issue or not?

Kind Regards

I found out that the problem is due to the WP ROCKET plugin when I turn off the plugin the problem goes away. Any chance you could help me figure out which plugin setting could fix this? I understand that the problem is with the plugin and not with you, but I am very, very satisfied with your service and I would appreciate it if you could help me with this.

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

yes of course i attached login acces but please before you make any change let me know so will be no damage to the website.

Hello,

Try to enable the “Separate cache for mobile devices”: https://prnt.sc/ZoclZQZowd5X , then clear the site/browser cache.

I suggest you adjust the WP Rocket as described in our article: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Step_4

Kind Regards

Will it improve site performance and site speed if I configure the plugin as stated in the article?

and enable the “Separate cache for mobile devices” doesnt slove the prbolem.

Hello,

If the plugin is adjusted as per our article, it improves the performance.

In case, if it’s not solved the issue, I suggest you contact the WP Rocket support team because as you saw, the issue persists on the default theme as well.

Thank you for your time.

Kind Regards

The guide very helped me to improve the performance. Can you help me to reduce google fonts size? And the unused CSS alert?

https://postimg.cc/gallery/CYBpzH7

I also have this errors: https://postimg.cc/gallery/NMLFg11
If you can help me to fix that and improve my website performance I will be very happy.

Hello,

1. With the enabled “Separate cache for mobile devices” in WP Rocket, I suggest using our “Mobile DOM optimization (experimental)” option in Theme Settings -> Performance -> Other: https://prnt.sc/ekkTPAyfWeGZ

2. Avoid an excessive DOM size:

The number of DOM elements are generated in the process of content building. All page builder elements are DOM elements. If you want to reduce DOM elements you will have to reduce the content: widgets, products, menu items, and others.

3. – Eliminate render-blocking resources – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/

Kind Regards

I make optimization and the website very fast now but the white margin doesn’t fixed, I renewed the support only for this problem. Please help me.

Hello,

I have answered here: https://xtemos.com/forums/topic/white-margin-up-to-header-after-refreshing-on-ios-and-header-problem/#post-531640

Kind Regards

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