Why do I get an error after installing it?

Why do I get an error after installing it?

Attachments:

You must be logged in to view attached files.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

It seems that the file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

Kind Regards

How to install child theme? I can do it in the beta version but not installed in WordPress

Attachments:

You must be logged in to view attached files.

You can find an instruction for this in our documentation here https://xtemos.com/docs-topic/setup-child-theme/

Parent theme and child theme cannot be activated at the same time

Attachments:

You must be logged in to view attached files.

Hello,

Please, send us your admin access so we can check why the child theme can’t be activated on your website.

Kind Regards

The following is the login information

We don’t see the child theme on your website at all. Please, upload it first so we can check why it can’t be activated.

Not this one?

Attachments:

You must be logged in to view attached files.

Yes, we don’t see it in the Dashboard https://gyazo.com/290891251e23f94fbd18eba61fc68c2f

I have indeed installed the sub-theme, and I just modified the permissions, you can log in to the background again to see.https://gyazo.com/1f0e2ed0fafcb759b4660c2215300759

OK, we have activated the theme for you. https://gyazo.com/abf52d66c763088a6a3cf1f34ee07175

This parent theme does not need to be activated?

Attachments:

You must be logged in to view attached files.

Are you sure this error is a server issue? I contacted them and no reply yet

Attachments:

You must be logged in to view attached files.

The parent theme is always active when its child theme is activated.
Yes, these errors can be easily fixed in the server’s configuration.

Kind Regards

Hello, I need to reinstall the server and WordPress, can I install the theme in the original way after installation? Has his secret key been bound to my domain name?

I have reinstalled the server and now I am going to change to a new domain name, will this theme still work? , do not bind the original domain name

Hello,

You can manage all your purchase codes in your account on our website xtemos.com
From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain.
https://xtemos.com/my-account/

Kind Regards

How do I want to use your theme for multiple websites

I used the plugin S2W – Import Shopify to WooCommerce to import products from shopify to woocommerce and asked why this GIF animation would become like this. I tested it locally through the Local tool and it didn’t. Does anyone know what the problem is?

Attachments:

You must be logged in to view attached files.

Hello,

One regular license allows you to use our theme for a single project only. If you are going to create multiple websites with our theme, then you need to purchase one regular license per domain.

Your question about the animation is not quite clear. Could you please clarify what you mean by that?

Kind Regards

[Author]

Posts