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Why do I get an error after installing it?
- This topic has 15 replies, 2 voices, and was last updated 1 year, 9 months ago by
Luke Nielsen.
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AuthorPosts
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May 9, 2023 at 7:24 am #465494
sexbaubleParticipantWhat’s the situation, customers can’t place an order in my store?
https://gyazo.com/c71cc920e4f15f03f6e356c356ef02b2
Here is a reminder that there is an update, I have not updated it, and I am worried that the data will be lost, please help
https://gyazo.com/89d8344d4deb4632888c7e318a3433b1
I follow your tutorial to modify the product page and it doesn’t work
https://www.youtube.com/watch?v=5Yux7nwTJhs&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=8May 9, 2023 at 12:45 pm #465592
Luke NielsenKeymasterHello,
1,3. Please send me access to the admin dashboard so I will check it.
2. Here is our article on how to update the theme: https://xtemos.com/docs-topic/update-the-theme/
If you would like to discuss the issue further, our customer support team is here for you.
Kind Regards
May 10, 2023 at 2:37 pm #465910
sexbaubleParticipanthttps://gyazo.com/0ba70be0632fdab40e982c0f2e36eab1
How to modify here to meet 199$ free shipping
May 10, 2023 at 5:04 pm #465975
Luke NielsenKeymasterHello,
Please navigate to Theme Settings -> Shop -> Free shipping bar and set another value for the “Goal amount” field.
Kind Regards
May 10, 2023 at 7:06 pm #466010
sexbaubleParticipantI want to set up a woocommerce product page like this, but nothing happens when I see your video tutorial operation, please help
https://gyazo.com/eda1efc7390bf48be84d2feba8fb9948
https://www.youtube.com/watch?v=5Yux7nwTJhs&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=8
May 10, 2023 at 8:28 pm #466026
sexbaubleParticipanthttps://gyazo.com/648d5ab335b59f4a0b3a5466c8651bfb
How to customize and add languages and currencies
May 11, 2023 at 7:16 am #466089
sexbaubleParticipantHow to create a new page in this module, please consult a video tutorial for detailed tutorials on adding new text and pictures and changing pictures.
May 11, 2023 at 3:04 pm #466221
Luke NielsenKeymasterHello,
1. You are using Layouts for the shop page, therefore you need to edit it via page builder and hide at least the sidebar with the help of the “Off canvas” functionality: https://take.ms/MGg3h
Also, add “5 columns” to the “product view” element: https://take.ms/Fc4LL
2. The languages can be customized via Appearance -> Menus -> Header right menu: https://take.ms/PlLq9
3. It is related to the WoodMart slider, so if you want to add some additional slider item, please read the below documentation for help:
https://xtemos.com/docs-topic/how-to-create-a-slider/
Kind Regards
May 12, 2023 at 5:49 pm #466544
sexbaubleParticipanthttps ://take.ms/MGg3h
https: //take.ms/Fc4LL
I can’t understand these two screenshots, please record a complete video tutorial.May 12, 2023 at 9:02 pm #466563
sexbaubleParticipanthttps://gyazo.com/69be936dc94dd1dde68583c13e15cc0d
How to hide or delete this location?
May 14, 2023 at 1:33 pm #466768
sexbaubleParticipantMany of the widgets displayed in your video tutorials are not the same as the widgets displayed in my background, and I followed your video tutorials without any effect and nothing changed.
https://www.youtube.com/watch?v=5Yux7nwTJhs&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=8
I want to change the page like this
https://www.awesomescreenshot.com/video/17383086?key=7bab8f194f8ce2000f263dd3ba88db72Attachments:
You must be logged in to view attached files.May 15, 2023 at 12:51 pm #466966
sexbaubleParticipantThe menu display on the mobile terminal is inconsistent with that on the computer terminal. How to set the menu settings on the mobile terminal to be consistent with those on the computer terminal?
Attachments:
You must be logged in to view attached files.May 15, 2023 at 3:17 pm #467018
Luke NielsenKeymasterHello,
1. Here is a video with more details: https://take.ms/0agVu
2. That location can be hidden via Theme Settings -> General -> Sticky navigation and clear all fields.
3. The thing is that you use the Layouts so in this case you need to set manually an appropriate Widget area, here is a video: https://take.ms/dekJu
4. Sorry, but to make the same menu on mobile is impossible at the moment, unfortunately.
Kind Regards
May 15, 2023 at 6:32 pm #467093
sexbaubleParticipantThen how do I display these menus on my mobile phone?
Attachments:
You must be logged in to view attached files.May 15, 2023 at 6:53 pm #467098
sexbaubleParticipantI made a mistake when editing and these widgets are missing, please log in to my background to help me restore these widgets.
Attachments:
You must be logged in to view attached files.May 16, 2023 at 10:17 am #467239
Luke NielsenKeymasterHello,
1. In order to change the mobile menu, please navigate to Appearance -> Menus and set the “Mobile Side Menu” checkbox for the menu that you want to set as a mobile, check the below video for more details.
2. Ok, now it appears similar to what was before: https://take.ms/WL6Gj
In general, I suggest you create a new Layout by clicking on the “Add new” button, then you can choose a ready-made layout: https://take.ms/d7CuQ
We noticed that you mentioned a few concerns in your review regarding our support. We want you to know that we hear you and take your feedback seriously. We have been working diligently to address these issues.
We kindly request you consider updating your rating on Themeforest based on the improvements we have made and the support we are offering. Your updated rating will not only be greatly appreciated by our team but will also help other customers make more informed decisions.
Kind Regards
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