Why you closed my tickets without I asked you to do so?

Dear,

First of all, I don’t accept that you close my tickets UNLESS I specifically ask you to do so. You shall please never close any of my tickets if I don’t ask you explicitely.
https://xtemos.com/forums/topic/bug-in-your-woodmart-demo-store/

Second, I don’t agree with the answer provided in that ticket.

– It is FALSE that the default swatch is Black. If you open the product page https://woodmart.xtemos.com/shop/accessories/smart-watches-wood-edition/, you’ll see that NO there is no default swatch pre-selected for this product.

– Even if there was a default swatch, it doesn’t explain why we would not be allowed to select the swatch BEIGE on the shop page as described in the other ticket.

Hello,

First of all, there is no bug. Secondly, you can select the variation clicking on a swatch on the product page https://gyazo.com/3baedb65e2ab9bbf1bb5da6c3f37f7e7

You can select the variation on the product grid: https://gyazo.com/4fbf641e1430cd3fd1ab805dd5bc49cb

And you can view the variations if you click on swatches: https://gyazo.com/0d7e38384db743fc4c153bb47b5d8414

The beige color is not clickable cause this variation does not have the image for variation. When there is no image color does not show anything as there is nothing to show.

Best Regards

[Author]

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