Home › Forums › WoodMart support forum › widget page not showing
widget page not showing
- This topic has 10 replies, 2 voices, and was last updated 2 years, 4 months ago by Elise Noromit.
-
AuthorPosts
-
July 14, 2022 at 9:31 pm #391155
[email protected]Participanthello dear
after updating theme the page widget on backend stay white noting happensAttachments:
You must be logged in to view attached files.July 15, 2022 at 1:34 am #391168
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
July 15, 2022 at 5:32 pm #391334
[email protected]Participanthello after disabling all extension still the same problem
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 17911808 bytes) in /var/www/html/karamtech/wp-includes/functions.php on line 5275July 15, 2022 at 7:38 pm #391351
Elise NoromitMemberHello,
You provided the access to the FTP. Could you kindly provide the access to the admin area of your site.
Looking forward to hearing from you.
Best Regards
July 15, 2022 at 9:46 pm #391356
[email protected]Participantdone
July 17, 2022 at 12:51 am #391497
Elise NoromitMemberHello,
You need to contact host support and show the error.
You need to increase the server configuration to solve this issue.
If you have any questions please feel free to contact us.
Best Regards
July 17, 2022 at 6:17 pm #391571
[email protected]ParticipantHello dear it’s a local physical server in our office 32 g ram 16 physical cores. You have access you can check configuration
July 17, 2022 at 7:59 pm #391577
[email protected]Participanti moved the website to production server and it works again.
but we have another issue with filter on shop.
we have to use price filter first to make the other filter work you can check on prod websiteJuly 19, 2022 at 3:36 am #391929
Elise NoromitMemberHello,
Price filters, as well as attributes filters, are Woocommerce functionality and WoodMart does not influence or have any options to change the functionality.
Best Regards
July 19, 2022 at 1:11 pm #392071
[email protected]ParticipantSorry maybe I didn’t explain well I’m talking about woodmart nav ly attributs filter
July 20, 2022 at 5:10 am #392202
Elise NoromitMemberHello,
Please install the free Classic widget plugin if you have not done that yet.
Then try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf
In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.
If you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register