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Widgets won't open / SOS!
- This topic has 7 replies, 2 voices, and was last updated 6 years, 5 months ago by
Artem Temos.
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September 11, 2018 at 2:43 pm #76683
kwoodberryParticipantHey there… I was having some issues with being able to ‘open’ the widgets and put in text / make edits. I disabled all plugins, and cleared cache, and still have the problem. When I try to ‘open’ a Text or a Custom HTML widget, I can’t access the text box. Can you please help me figure out how to fix my widgets?! Thank you!
On another note, I have a pagination question… When you click on page 2, page 1 loads again, and then eventually page 2 comes up. If you go back to 1, page 2 loads first, and then page 1. It’s confusing for a user, who thinks something is broken. Is there a way I can edit this? THANK YOU!
Attachments:
You must be logged in to view attached files.September 11, 2018 at 2:54 pm #76687
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?
Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server at this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.
Kind Regards
XtemosSeptember 11, 2018 at 6:01 pm #76715
kwoodberryParticipantOK – when I switched to twenty seventeen, the pagination worked AND the widgets were accessible. YIKES!
Any ideas?September 11, 2018 at 6:28 pm #76718
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
As for the pagination, we already answered this question
Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server at this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.
September 11, 2018 at 6:55 pm #76721
kwoodberryParticipantGreat. Thank you. Credentials below.
With this done, the pagination is working fine (and the site is loading FAST) – but I still can’t access my widgets by putting in custom code! So bizarre.
Thanks again.September 12, 2018 at 6:11 am #76756
Artem TemosKeymasterWe tested your website but didn’t notice any problems with widgets https://gyazo.com/b8e8ef6647d8a04a4548cecf1d86fb8b
September 12, 2018 at 6:15 am #76758
kwoodberryParticipantI FOUND THE CULPRIT!
I had added this to my functions file to make the site run faster…function defer_parsing_of_js ( $url ) {
if ( FALSE === strpos( $url, ‘.js’ ) ) return $url;
if ( strpos( $url, ‘jquery.js’ ) ) return $url;
return “$url’ defer “;
}
add_filter( ‘clean_url’, ‘defer_parsing_of_js’, 11, 1 );September 12, 2018 at 8:04 am #76773
Artem TemosKeymasterGreat, we are glad that you sorted it out.
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Tagged: WIDGETS BROKEN
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