Widgets WOODMART WooCommerce Layered Nav does not work properly.

Widgets WOODMART WooCommerce Layered Nav does not work properly.
I put two WOODMART WooCommerce Layered Navs in the Shop Page Widget Area, one is Filter By Version and the other is Filter By Size, but neither of them works properly. Filter By Version is not displayed, and Filter is missing other options.

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Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

In addition, please describe the steps on how to reproduce the problem, I am checking and I cannot catch the problem: https://gyazo.com/2686b43c2ca4963483eca1a3b0d676f8

Best Regards

An administrator account has been created for you, please check the account name and password.
The specific problem is that I have other Attributes set up, but they don’t show up. the Size Attribute actually has more options, but they don’t show up and are not available.
You’ll actually see the exact problem once you log into the site.

Hello,

This option https://gyazo.com/e4aade36bb6809c0ef0c2bed856f4e30 caused the problem.

If you have any questions please feel free to contact us.

Best Regards

Now there is a problem with Dynamic Discounts I don’t know if you can solve it, when I tried to use this feature I found that the same product, as long as the size is not the same he will not automatically reduce the price, and I want the same product, even if the size of the Attribute is not the same, it will automatically reduce the price.

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I just looked at the Filter By Version feature and even after changing the options as per your video, it still doesn’t work.

Hello,

We have checked the widgets they are shown properly: https://monosnap.com/file/hvjkeupbTgWuxVkLKlS40iEpRutlLk https://monosnap.com/file/9pJspoikIgm8qh4YuwrqOnOIANYpUH https://monosnap.com/file/lxRhTXKcMb5XtDR5N7QtrYeh26UnIc https://monosnap.com/file/crZfVi8NRC2Z55xTUGlsI4VdCqrOZb

This is the way the discount works: you have added two different products to the cart and the discount is not applied.

If you have any questions please feel free to contact us.

Best Regards

The Widget can be displayed normally, but it does not work properly and cannot be used as a Filter. Regarding the price of the product, can it be used normally even if it cannot be set to the same product category?
Regarding Filter By Version, you can click directly to see if it works properly.

Hello,

You have inserted the HTML block into the header which blocks the filters: https://monosnap.com/file/hLoJUchCPGsNku3ArKSllQqzJORZpf

You need either remove the block or disable the full-height row option: https://monosnap.com/file/8hTM1orQD32SijM1VWssbMHUK4UR2f

If you have any questions please feel free to contact us.

Best Regards

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