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wishlist and compare do not work

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #422930

    sheldon
    Participant

    wishlist and compare do not work, ive downloaded the latest version still no joy

    #422952

    Elise Noromit
    Keymaster

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #423139

    sheldon
    Participant

    hi guys
    deactivated all plugins and no change.
    no problem you switching themes

    cheers
    sheldon

    #423343

    Elise Noromit
    Keymaster

    Hello,

    I tried to deactivate the plugin and now I cannot log in.

    Please check how it works without the plugins and update the access, if the problem remains.

    Best Regards

    #423607

    sheldon
    Participant

    i have already tried that as i said before which is why i gave you access, now none of the product pages are linked to the main product pages!

    login details havent changed

    #423615

    sheldon
    Participant

    you have broken my site! i need this urgently remedied!

    #423617

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we didn’t change anything on your website. We just deactivated the plugins but we have requested your permission before doing that.

    Kind Regards

    #423619

    sheldon
    Participant

    so thats it problem not solved site broken and you wash your hands of it!?

    #423621

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #423629

    sheldon
    Participant

    the 404 page not found is still happening in twenty twentytwo theme

    #423644

    sheldon
    Participant

    ive recovered it using a backup file but the wishlist issue still persists

    #423645

    Artem Temos
    Keymaster

    Please, update the WoodMart core plugin to the latest version via Dashboard -> WoodMart -> Plugins.

    Kind Regards

    #423648

    sheldon
    Participant

    its already upto date

    #423650

    Artem Temos
    Keymaster

    As we can see, it is not of the latest version at the moment.

    #423659

    sheldon
    Participant

    see below

    Attachments:
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    #423767

    Artem Temos
    Keymaster

    Sorry, you should update it via Dashboard -> WoodMart -> Plugins.

Viewing 16 posts - 1 through 16 (of 16 total)

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