Home Forums WoodMart support forum wishlist and compare doesn’t work for non logged in customers

wishlist and compare doesn’t work for non logged in customers

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #418107

    sellerdeck
    Participant

    Hi,
    wishlist and compare doesn’t work for non logged in customers. I want to show non logged customers also.

    The website
    https://www.veals.co.uk/

    Thanks

    #418137

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Theme Settings -> Shop -> Wishlist -> turn off the “Only for logged in” option.

    https://monosnap.com/file/p4zGtn8NdsrI0Maf3DVwnaDztsuxvH

    If you are looking to explore other options of our theme, feel free to reach out to me at any time. I will be more than happy to assist you.

    Kind Regards

    #418621

    sellerdeck
    Participant

    ok, but how can I do that for compare page also

    #418624

    Luke Nielsen
    Keymaster

    Hello,

    We don’t have the such option that hides the “Compare” for the non-logged users, so most likely the issue comes from the plugins. Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #418629

    sellerdeck
    Participant

    Please navigate to Theme Settings -> Shop -> Wishlist -> turn off the “Only for logged in” option.

    I did that 4 hours ago still no change.

    #418630

    Luke Nielsen
    Keymaster

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #418678

    sellerdeck
    Participant

    Yes sure

    #418743

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for the plugin’s deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you.

    Kind Regards

    #419172

    sellerdeck
    Participant

    Hi
    I confirm you can deactivate the plugins

    #419213

    sellerdeck
    Participant

    please don’t deactivate the plugin’s. that is live site

    • This reply was modified 1 year, 6 months ago by sellerdeck.
    #419216

    sellerdeck
    Participant

    use this link

    #419511

    Luke Nielsen
    Keymaster

    Hello,

    Ok, I got you. Seems that after clearing the cache the “Wishlist” icon appeared.

    https://monosnap.com/file/LoUeKw2mwkt67BxWqH8jKah4UjYfxC

    Please check it on your side and let me know.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)