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Wishlist and Compare pages not showing anything

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  • #428655

    onebricktech
    Participant

    when I add products to compare or wishlist, I don’t see them on the respective pages. Instead I just see the shortcodes

    https://www.cannaaidshop.com/compare/
    https://www.cannaaidshop.com/wishlist/

    Please advise

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    #428658

    onebricktech
    Participant

    I did follow the instructions as per https://xtemos.com/docs-topic/compare/ but still no luck

    #428729

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #428799

    onebricktech
    Participant

    Issue resolved after updating the Core

    Thanks
    Vish

    #428839

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)

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