Home Forums WoodMart support forum Wishlist and compare stopped working after update.

Wishlist and compare stopped working after update.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #262862

    gapsiux
    Participant

    After update compare and wishlist stopped working. When you add products, it shows an empty window and keeps referring to got to shop.

    See attached files

    Can you please advise how I can resolve this issue?

    Thank you!

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    #262920

    Hello,

    I saw the screenshot you attached.

    Please make sure that you are also using the latest version of the woodmart core plugin as well. Then clear cache and check back.

    If the problem still continues then deactivate all the third party plugins and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards.

    #263391

    gapsiux
    Participant

    Hi,

    It is fully updated and should be running fine.

    I can’t disable all plugins as they support google ADS, website caching etc.

    I think I will need your help to troubleshoot it.

    #263433

    Hello,

    Sorry but it is necessary for you to deactivate all the third party plugins because we only troubleshoot with the theme plugins.

    So Please deactivate all the third party plugins and provide with the admin panel login details here in the private content area then it will not be displayed publicly.

    Then we will troubleshoot with the theme plugins.

    Best Regards.

    #263725

    gapsiux
    Participant

    Why then these functions worked before an update of the template with all plugins on?

    Sure please provide me with engineers email address and name then I will create an account for him.

    #263791

    Hello,

    Please share the admin panel login details of the website here in the private content area then it will not be visible publicly.

    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)