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Wishlist does not show all products
- This topic has 24 replies, 2 voices, and was last updated 4 years, 3 months ago by Artem Temos.
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July 23, 2020 at 9:00 am #213419
mrskuitParticipantHi,
The wishlist of my website does not show all the products that I added.
The heart icon says I added 40 products, but the wishlist only shows 24 products and there’s not second page.How can I fix this?
(I can’t de-activate other plugins, since the website is already live.)
Kind regards,
MariekeJuly 23, 2020 at 9:09 am #213421
Artem TemosKeymasterHi,
Please, provide us your admin access so we can log in and check this on your side.
Thank you in advance.
July 23, 2020 at 9:23 am #213425
mrskuitParticipantHere you go.
July 23, 2020 at 9:28 am #213427
Artem TemosKeymasterPlease, send us your FTP access also so we can check.
July 23, 2020 at 12:01 pm #213483
mrskuitParticipantSure.
July 23, 2020 at 2:21 pm #213554
Artem TemosKeymasterPlease, send us a folder on the server where all themes files are located. We can’t find them now.
July 24, 2020 at 7:35 am #213721
mrskuitParticipantI don’t know what you mean.
It’s just a regular WordPress website so they are in the regular folder.
Domain despelletjesvrienden.nl > public html > wp-content > themes.I checked this with my hosting and they told me the same.
July 24, 2020 at 7:42 am #213725
Artem TemosKeymasterBut we don’t see such folder on your server https://gyazo.com/cfd015cb0725b89ef3c920d85954a631
July 24, 2020 at 7:58 am #213734
mrskuitParticipantI made a video from the folders in my directadmin. It’s in the attachment.
July 24, 2020 at 8:00 am #213736
mrskuitParticipantI’m sorry, he says ‘file not uploaded’. I shared a link in the private area.
July 24, 2020 at 11:05 am #213740
Artem TemosKeymasterIt is a video from your control panel but we need to be able to access your files using FTP client like FileZilla. Please, consult with your hosting provider if you don’t have this information.
July 24, 2020 at 2:10 pm #213933
mrskuitParticipantCould you please try again with this account?
July 24, 2020 at 2:31 pm #213938
Artem TemosKeymasterYes, it seems to be a bug with pagination in our theme. We have enabled “Load more” button on the wishlist temporarily. Please, check how it works now.
July 24, 2020 at 3:23 pm #213956
mrskuitParticipantThank you so much! That worked!
Could you explain to me how you fixed it?
Because I’ve got 3 other websites with the Basel thema with the same problem.
I could also give you the FTP of those URLs if that’s easier?Have a nice weekend!
July 24, 2020 at 3:48 pm #213966
Artem TemosKeymasterYou can try to copy the following file with the fix to your other websites
inc/woocommerce/wishlist/class-ui.php
July 27, 2020 at 7:45 am #214440
mrskuitParticipantI’m sorry, I’ve got no idea how to do that. Could you fix it for me please?
July 27, 2020 at 11:47 am #214443
Artem TemosKeymasterIn this case, please, wait for the next update when this issue will be sorted out.
Also, please, activate all websites with our theme licenses since one regular license allows you to use our theme for one domain only.July 27, 2020 at 12:10 pm #214561
mrskuitParticipantOkay, I will.
No worries, I do have 4 licenses for all sites and they are activated.
July 27, 2020 at 1:14 pm #214562
Artem TemosKeymasterOK, thank you. But we don’t see your activations in our database. Could you please write your purchase codes so we can check why they don’t appear?
Thank you in advance.
July 27, 2020 at 1:19 pm #214588
mrskuitParticipantSure. They’re in the private section.
July 27, 2020 at 1:51 pm #214589
Artem TemosKeymasterThank you very much.
As for the fix, it is quite easy for you to copy the file from the first website and just replace it on all websites with this bug.
August 6, 2020 at 11:43 am #216844
mrskuitParticipantI’m sorry but I’ve got no idea how to upload it on my other websites. Could you help me with this?
Also, I figured out one more problem.
You can’t edit the products that are on the second page.
The first products look like this, with ‘verwijder’ (delete) as an option: https://prnt.sc/tv1wf7
But after you load more products, it looks like this (without ‘verwijder’ as an option): https://prnt.sc/tv1ww3 So you can’t delete those products.Could you help me with this?
August 6, 2020 at 12:51 pm #216880
Artem TemosKeymasterPlease, check how it works now on all websites.
August 7, 2020 at 10:47 am #217082
mrskuitParticipantThank you so so so much! It works!
I’m so happy with your theme and support!
August 7, 2020 at 11:11 am #217096
Artem TemosKeymasterGreat, you are welcome!
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