Home Forums Basel – Premium Template Wishlist does not show all products

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This topic contains 24 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 1 day ago.

Viewing 25 posts - 1 through 25 (of 25 total)
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  • #213419

    mrskuit
    Customer

    Hi,

    The wishlist of my website does not show all the products that I added.
    The heart icon says I added 40 products, but the wishlist only shows 24 products and there’s not second page.

    How can I fix this?

    (I can’t de-activate other plugins, since the website is already live.)

    Kind regards,
    Marieke

    Private Content Hidden
    #213421

    Hi,

    Please, provide us your admin access so we can log in and check this on your side.

    Thank you in advance.

    #213425

    mrskuit
    Customer

    Here you go.

    Private Content Hidden
    #213427

    Please, send us your FTP access also so we can check.

    #213483

    mrskuit
    Customer

    Sure.

    Private Content Hidden
    #213554

    Please, send us a folder on the server where all themes files are located. We can’t find them now.

    #213721

    mrskuit
    Customer

    I don’t know what you mean.

    It’s just a regular WordPress website so they are in the regular folder.
    Domain despelletjesvrienden.nl > public html > wp-content > themes.

    I checked this with my hosting and they told me the same.

    #213725

    But we don’t see such folder on your server https://gyazo.com/cfd015cb0725b89ef3c920d85954a631

    #213734

    mrskuit
    Customer

    I made a video from the folders in my directadmin. It’s in the attachment.

    #213736

    mrskuit
    Customer

    I’m sorry, he says ‘file not uploaded’. I shared a link in the private area.

    Private Content Hidden
    #213740

    It is a video from your control panel but we need to be able to access your files using FTP client like FileZilla. Please, consult with your hosting provider if you don’t have this information.

    #213933

    mrskuit
    Customer

    Could you please try again with this account?

    Private Content Hidden
    #213938

    Yes, it seems to be a bug with pagination in our theme. We have enabled “Load more” button on the wishlist temporarily. Please, check how it works now.

    #213956

    mrskuit
    Customer

    Thank you so much! That worked!

    Could you explain to me how you fixed it?
    Because I’ve got 3 other websites with the Basel thema with the same problem.
    I could also give you the FTP of those URLs if that’s easier?

    Have a nice weekend!

    #213966

    You can try to copy the following file with the fix to your other websites inc/woocommerce/wishlist/class-ui.php

    #214440

    mrskuit
    Customer

    I’m sorry, I’ve got no idea how to do that. Could you fix it for me please?

    Private Content Hidden
    #214443

    In this case, please, wait for the next update when this issue will be sorted out.
    Also, please, activate all websites with our theme licenses since one regular license allows you to use our theme for one domain only.

    #214561

    mrskuit
    Customer

    Okay, I will.

    No worries, I do have 4 licenses for all sites and they are activated.

    #214562

    OK, thank you. But we don’t see your activations in our database. Could you please write your purchase codes so we can check why they don’t appear?

    Thank you in advance.

    #214588

    mrskuit
    Customer

    Sure. They’re in the private section.

    Private Content Hidden
    #214589

    Thank you very much.

    As for the fix, it is quite easy for you to copy the file from the first website and just replace it on all websites with this bug.

    #216844

    mrskuit
    Customer

    I’m sorry but I’ve got no idea how to upload it on my other websites. Could you help me with this?

    Also, I figured out one more problem.
    You can’t edit the products that are on the second page.
    The first products look like this, with ‘verwijder’ (delete) as an option: https://prnt.sc/tv1wf7
    But after you load more products, it looks like this (without ‘verwijder’ as an option): https://prnt.sc/tv1ww3 So you can’t delete those products.

    Could you help me with this?

    Private Content Hidden
    #216880

    Please, check how it works now on all websites.

    #217082

    mrskuit
    Customer

    Thank you so so so much! It works!

    I’m so happy with your theme and support!

    Private Content Hidden
    #217096

    Great, you are welcome!

Viewing 25 posts - 1 through 25 (of 25 total)

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