Wishlist icon does not appear in header

Hi There,

The Wishlist icon does not appear in the header, even though we turned it “On” in the Basel settings. Here are two screenshots to show you what I mean:

https://hnwgallery.com/fireshot-screen-capture-1411-theme-settings-hnwgallery-wordpress-hnwgallery_com_wp-admin_admin_php_page_optionstab3/

https://hnwgallery.com/fireshot-screen-capture-1419-wishlist-hnwgallery-hnwgallery_com_wishlist/

Hi,

Please, provide us your admin access so we can login and check this on your side.

Thank you in advance.

Hi Artem,

For Admin access, please see Private Content.

And here are two more issues that may be related:

https://hnwgallery.com/fireshot-screen-capture-1415c-my-account-hnwgallery-hnwgallery_com_my-account/

https://hnwgallery.com/fireshot-screen-capture-1412-wishlist-hnwgallery-hnwgallery_com_wishlist/

And here are two page links for the above screenshots:

Wishlist: https://hnwgallery.com/wishlist/

My Account: https://hnwgallery.com/my-account/

NOTE: To see “My Account” page in screenshot, you will need to be signed in as a customer (see Private Content).

Hi,

The wishlist plugin is disabled https://gyazo.com/7a79eb54474e8ea4c0587b94c248f4ce
Note that our theme is integrated with YITH Wishlist plugin only.

Thanks Artem.
That’s too bad.
I tried to use YITH Wishlist, but there were problems.
For example, when a customer chooses a variation on the Product page (such as size) and adds it to their Wishlist, the button is supposed to say “ADD TO CART” inside the Wishlist (because they already selected a size). But instead, the button says “SELECT OPTIONS” and kicks them out of the Wishlist back to the Product page (even though they already selected a size). I brought this to the attention of the developer and he didn’t care / couldn’t be bothered to fix it (and for what it’s worth, they never seem to check the forum for support inquiries – so I had to contact them through the sales department on their website).
So I tried TI Wishlist instead: https://wordpress.org/plugins/ti-woocommerce-wishlist/
Way more features, no issues, and VERY responsive with questions and support. Needless to say, I don’t expect you to change to TI, but you may want to keep it in the back of your mind in case you’re seeing lots of support calls related to YITH issues (since they’re unwilling to provide support or fix their issues).

Hi,

Thank you very much for the information. We will save this plugin and will investigate in the future. And we really hope to develop our own wishlist functionality that will be simpler in use and without incompatibility issues. But we can’t say when this will be added, maybe next year.

Kind Regards

Thank you Artem.

I hope you didn’t mind me suggesting the other plugin.

I see how much you care about your customers and how much you provide amazing support (and I’m very impressed).

So when I see another plugin such as YITH who doesn’t respond to customers or fix their issues, I thought you may want to know about it.

In case it is helpful, here are a few screenshots from the TI Wishlist plugin, which has a lot more features. You can add these screenshots to a folder, if you wish, as they may provide ideas for developing your own Wishlist in Basel in the future.

https://hnwgallery.com/fireshot-screen-capture-1436-general-settings-hnwgallery-wordpress-hnwgallery_com_wp-admin_admin_php_pagetinvwl/

https://hnwgallery.com/fireshot-screen-capture-1437-wishlist-style-options-hnwgallery-wordpress-hnwgallery_com_wp-admin_admin_php_pagetinvwl-style-settings/

Have a good day!

And thank you for providing amazing support!

Thank you for your feedback 🙂

Kind Regards

[Author]

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