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Wishlist issue for non logged customers

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #436586

    sellerdeck
    Participant

    Hi,
    I have enabled wishlist option and I turned off only for logged customer option. If I click add to Wishlist it show on top menu widget. but when I open whish list page it’s empty(attached screengrab) please help me on this

    Thanks

    Attachments:
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    #436607

    Luke Nielsen
    Keymaster

    Hello,

    In most cases, it is a cache issue. The “Wishlist” page shouldn’t be cached at all, so please navigate to the settings of the cache plugin and exclude this page from the cache.

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    #436639

    sellerdeck
    Participant

    hi,

    I am still having issues with the Wishlist and Compare pages not showing any items I have selected. I have also tried in Microsoft Edge, Firefox and Opera browsers with locally cleared cache and still cannot see the items

    Thanks

    #436642

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #437173

    sellerdeck
    Participant

    hi

    #437227

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the access. Could you please provide the website URL as well?

    Looking forward to hearing back from you!

    Kind Regards

    #437352

    sellerdeck
    Participant

    hi, here

    #437370

    Luke Nielsen
    Keymaster

    Hello,

    Please disable the below plugins and let me know so I can check the work of the Wishlist and Compare pages after it.

    https://prnt.sc/Lxatlowq3kht

    https://prnt.sc/W017xC8EyDjb

    Looking forward to collaborating with you!

    Kind Regards

    #437807

    sellerdeck
    Participant

    hi
    after removing those two files it’s working

    Thanks

    #437943

    Luke Nielsen
    Keymaster

    Hello,

    It means that you should exclude these pages from the cache in the settings of your cache plugin so as a result these pages will not cached and will work correctly.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)