Wishlist page doesn’t show items
-
The wishlist counter in the header works fine. But after clicking on the icon to see all items on the wishlist, only the title appears on the wishlist page, but no items are shown. Content just apears white, no error is shown. Any ideas where this problem comes from? May you please help to get this function work again?
Installed versions: WP 6.3.2, Woodmart 7.3.2.
Thank you and regards,
roland
Attachments:
You must be
logged in to view attached files.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance.
Kind Regards
Hi Luke,
thank you for your reply. I can’t deactivate plugins in the running shop system. I will make a copy for you, is that ok?
Regards,
Roland
Hello,
Of course, you can clone your live website and move it to the staging platform so I can check the issue there.
Thank you in advance.
Kind Regards
Hi Luke,
I just set up staging site and saw that a core update was available. After updating core, the wishlist is working again 🙂 Do I have to check woodmart plugins manually to see that there’s an update available? I didn’t get any message before
Thank you and kind regards
Hello,
The available updates you can check via WoodMart -> Plugins: https://take.ms/ZHwFz , also the “core” updating is only available after the theme update so if you update the theme to the latest version, the core plugin also should be updated.
Kind Regards
.
